Our Core Values

The centre of our business originally comes from our Managing Director Anne, she believes that keeping the business small and personal enables our staff to treat everyone as:

• Individuals
• Part of the family
• Treat them as you would have them treat you

Caring Heart and Hands LTD is committed to supporting vulnerable people so that they can continue their lives with dignity and independence and be participating members of their own communities. We are fully committed to meeting the needs of those people entrusted to our care.

The basic principles underlying our support to vulnerable people include :

• Privacy
• Confidentiality of information
• Fulfilment of Aspirations
• Consulted of every decision made
• Personal choice will always be respected
• Supporting your independence
• To remain safe whilst using our service

Communication is a major part of this service and we believe that in order to deliver a high level service, communication between all parties is a must. We also encourage a good level of communication between our staff members.

Here at Caring Heart and Hands ltd we work daily on being Safe, Caring, Responsive, Effective and Well lead. We at all times respect everyone’s dignity and privacy.